SME Marketplace

Refund & Return Policy

1. Membership Fees

All membership fees paid on SME Marketplace are non-refundable once the payment is successfully processed.

Memberships are non-transferable and cannot be exchanged.

2. Cancellation

Members may cancel their subscription at any time by contacting our support team.

Cancellation will stop future billing (if applicable), but no refunds will be issued for the current membership term.

3. Failed or Duplicate Payments

In case of failed, excess, or duplicate payments, refunds will be processed back to the original payment method within 7–10 business days after verification.

4. Dispute Resolution

For payment-related queries, members should first contact our support team.

Razorpay or other payment partners may also assist in resolving disputes as per their policies.

Contact Us

Email

secretariat@smechamber.com

director@smechamber.com

Phone

+ 91 – 22 – 6951 1111

Address

Samruddhi Venture Park, Office No. 1, 3rd Floor, Krantiveer Lakhuji Salve Marg, adjoining Hotel Tunga Paradise, next to Akruti Centre, Andheri East, Mumbai, Maharashtra 400093